Bring the exception into view
The planned desk will watch shipment updates and shared inboxes, so a delay has somewhere to land.
Carrier and inbox connections are not available yet
FREIGHT EXCEPTION DESK · U.S. DISTRIBUTION
Keep shipment exceptions moving toward resolution.
Freightminder is being built to follow shipment updates and shared inboxes, request carrier status, send rule-approved delay notices, and bring unresolved issues back to your team.
In development. Live carrier-update and shared-inbox connections are not available yet.
FREIGHTMINDER / WORKFLOW
From update to resolution
01CONNECTION REQUIRED
Watch the right signals
Shipment updates and shared inboxes
02RULE-LED
Follow your rules
Carrier requests and approved notices
03TEAM HANDOFF
Return open issues to your team
Escalate when an issue remains unresolved
04DAILY REPORT
Review the day’s open work
Recorded status, with monitoring gaps made clear
FOR SMALL U.S. DISTRIBUTORSFOLLOW-UP THAT DOESN’T NEED ANOTHER WATCHER
THE WORK BETWEEN THE ALERT AND THE ANSWER
Give every exception a next step.
The exception desk is in development. This is the intended flow; monitoring connections are not available yet.
Take the next approved step
Request a carrier status, send a delay notice only when your rules allow it, or route the issue for review.
Your rules guide each action
Escalate what stays unresolved
Open issues that meet your escalation rules go back to the team member you choose.
A clear handoff to your team
See what is still open
A planned daily operations report will show recorded issue status and make missing monitoring input clear.
No invented activity or status
A DESK THAT FOLLOWS YOUR POLICY
Your team sets the rules. The desk follows them.
Freightminder is designed for small distributors who need to stay ahead of delays without watching every shipment manually. Your notice and escalation rules shape the follow-up; unresolved issues come back to your people.
Tell us how your team handles exceptions